A few useful answers
Good to know before you start.
When does billing begin?
Billing begins when Stripe confirms the first monthly payment. The current public plans do not include a trial.
Which plan should we choose?
Choose RSP Operations + Reservations if you keep payroll elsewhere. Choose RSP Operations + Reservations + Payroll if your Singapore workspace also needs pay runs and payslips in RSP. Operations and reservations are included in both.
Are we billed per staff member or per outlet?
Each outlet has its own workspace and monthly subscription. Both plans support up to 100 active staff per workspace, with no per-person charge. Contact us about larger teams or a multi-outlet setup.
Which currency will we be billed in?
Singapore workspaces are billed in SGD; other workspaces are billed in USD. The numeric plan price is the same. Displayed prices are final, with no tax added at checkout.
Can we choose annual billing?
New subscriptions are billed monthly. There is no annual commitment or annual billing option in the current public catalogue.
Do we need to set everything up on day one?
No. Start with the workflows your team needs most, then configure the other included capabilities when you are ready. Payroll requires its own setup and review before you process pay.
Are optional add-ons included?
No. Optional add-ons, including Advanced Branding, are purchased separately from either base plan. Built-in Public Profile themes are included.
Can managers work without seeing payroll or wage details?
Yes. Scheduling, financial visibility, and payroll management have separate permissions, so daily operations access does not automatically expose sensitive payroll information.